Méthode

Dealing with a problem under pressure

Crée par : OpenDecide Lab
Dernière mise à jour : 2018 M08 12

Obstacle

Problems often arise in unpredictable ways. Urgency must then prevail and solutions must be found. Here is a solution to manage a problem under a high level of pressure.

Étapes

1

Set the rules for managing the team's emotions

Pressure creates emotions that can cloud judgment and analytical thinking. You can agree with your team that, given the situation, the group should adopt an "emotionless and rational" way of thinking. The declared objective will be to avoid bad decisions and potential conflicts during the resolution of the problem.

2

Determine the origin and circumstances of the problem with your team

Before you throw yourself into the resolution, conduct an analysis of the problem. You can use other practices to analyze the causes of the problem:

 

If you don't have the time:

 

If you have some time:

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